Celebrating Women’s History Month: Roberta Featherstone

We are celebrating Women’s History Month at National Pawn!

We have selected several women that we will spotlight in our newsletter and our social media platforms.  They will share with us the ways you have been able to thrive at work and in life. 
Our first is Roberta Featherstone  – Assistant Manager

“I’m 5 years in with National Jewelry and Pawn.  I’ve had great professional success climbing the company’s ladder from account manager to assistant manager in the Concord, NC location.  I’ve had the honor of winning the Layaway Championship Belt my first year and been a part of two band donations.  
I believe my divine purpose in life is to help others and this job allows me to do that daily.  Whether it’s grocery money for families to make it till payday; or retirees on a fixed income with an unexpected expense, each experience is as unique as the individual themselves. I feel our industry has become an emergency resource for people to make it in this ever-changing economy.  Not all the stories are sad, I’ve helped a few couples get engaged. A few gentlemen have trusted me to help them stay on budget and find beautiful engagement rings and brought their lucky ladies by to show me she said YES. 

Our company celebrates its customers through the rewards program, its employees with banquets and company picnics.  My favorite part is that Bob takes the time to hand write our cards, for birthdays, work anniversaries and monthly wins.  He is very much involved, approachable and kind.  

I feel this type of company culture allows me to flourish personally because I enjoy what I do for work. I’ve heard people say make your passion your profession and it won’t feel like work. Honestly most days it doesn’t. I believe that is key to my success here, the trust management shows us, the sincerity from Bob and work life balance.  This is my third pawn company I have worked with and truly my favorite. I look forward to the future here and all that it holds for me.  I am proud to be a part of this company.”

Celebrating Women’s History Month: Takeema Williams

We are celebrating Women’s History Month at National Pawn!

We have selected several women that we will spotlight in our newsletter and our social media platforms.  They will share with us the ways you have been able to thrive at work and in life. 
Our first is Takeema Williams  – Region Leader 

“I have been in the pawn industry for 13 years. I have always loved the industry and I strive to make sure my team and I are part of making any encounter an experience. I believe that I have been able to thrive at work because I am doing something I love, not many people can say that! I make sure to schedule my time, show appreciation, teach, and learn, and have fun while working. I am not afraid to try new things at work and different approaches.

In my home life, I am a mother of two beautiful young ladies that are 12 & 17. I make sure each morning I take time to unplug, I love to dance, and we love vacations! Thriving is a choice, your ability to do so is based on your everyday actions, I make sure to try and do my very best each day.”

Honoring Black History Month with Employee Stories – Dontae Smith

This story is from Dontae,  Store Manager at National Pawn, he shares how his father played an integral part of his success, as well as a few of his National Pawn peers.  The culture at National Pawn has given Dontae a sense of belonging.  Dontae has moved from Manager-In Training to Assistant Manager, and now Store Manager in 2 1/2 years.

“A lot of my success has been influenced by my father, who has been my biggest inspiration.  He has supported me through everything from my baseball career to my successful career at National Pawn. My ambition to ‘always be better than yesterday’ comes from him. He’s my biggest fan and my biggest critic.

The role I play to better my future is having great integrity in everything I do. Always looking to be better, as well as never settling for less, has so far made my future look promising. My future is only as successful as the company I keep, and I have a lot of supporters.  Along with my father, my other influencers are National Pawn store managers Ebis Gamble, Val Otero, Jeremy Haman, and Hortencia Leon.  I am thankful for everything they have done for me.  Lastly, I am appreciative to National Pawn for treating me like a person, and not just another employee.”

Honoring Black History Month with Employee Stories – Lincoln Payne

This story is from Lincoln Payne,  Store Manager at National Pawn, he shares about his inspiring diverse background and how his skills have transitioned well at National Pawn.  Lincoln’s National Pawn career has also progressed in the past 4 years.

“I am a martials arts instructor and veteran of the U.S. Army. I was born and raised a Military brat and have been fortunate enough to have traveled the world.  In doing so, I was able to develop a sense of community larger than most. My biggest notorieties stem from working as a martial arts trainer since the age of 13 in the Philippines.  I carried my skillset with me to the U.S. in the early 1990’s where I focused my training efforts toward battered women shelters and children. This opened the door for me to also work and train both police officers and federal agents. This opportunity led me to a 7-year stent of voluntary service where I continued focusing my efforts on women’s shelters and alternative schools. From this, I developed a true sense of philanthropy. From there, I joined the armed forces, ending my military career as a training officer at Fort Jackson SC. 

My experiences have really given me focus and allowed me to transition between my younger single-minded self and my current persona. After a successful 15+ year run as an entertainment manager and HR consultant, I have found myself here at National Pawn. Looking back, on the major influences of my younger eager mind; with hindsight being 20/20, I found that my motivators have always been helping, training, and being a positive influence on people.

I believe in the idea that as a pawnbroker you dabble in the practices of giving back. While working at National Pawn, I’ve embraced the notion that you are being a steward of community activism. With this mentality, you have created opportunities to meet many new people. Additionally, you work alongside individuals who also care about improving their surroundings which allow you to broaden your network of friends.

Looking to the future, I am working towards attaining my Doctoral in Psychology. Where I plan to use my newly acquired skills to continue helping others.”

Honoring Black History Month with Employee Stories – Delma

This story is from Delma, Account Manager at National Pawn, she shares her inspiring story and how National Pawn played a part in it.  

“I began my journey with this Great company 10 years ago. I knew absolutely nothing about the pawn business. I’ve worked at several National Pawn stores including locations in Durham and Greensboro.  The day that I started working for this company, I loved it! The fact that I can help, meet new people, and develop friendships are the best part of the job for me. I’ve learned so much and I am still learning!

For those of you that don’t know I have diabetes and was diagnosed with it at the age of 15.  In 2019, my health took on a change.  I was admitted in the hospital and had to undergo surgeries that included the amputation of ¼ of my right leg.  This was a challenging moment for me because it meant a change to my norm.  I loved my job at National Pawn.  This life change kept me out-of-work for 2 years.  After my surgeries and recovery, I had to learn how to walk, stand, and drive all over again.

On November 15, 2021, I was able to return to work at National Pawn.   I was happy to come back doing what I love to do!  I was determined that I wasn’t going to give up, no matter what!!!!  My mom was strong and led by example, and I can only hope to be half the woman she was.  I’m so proud of ME! When you love what you do, you will not let anyone, or anything stop you! I’m blessed to work for a company that cares about their associates.  I am very appreciative of my customers and my National Pawn family.  I am grateful to be able to work for this company doing what I love to do!

My faith, trust in God, and prayer has been and continues to be my guidance and sustainer.” 

Honoring Black History Month with Employee Stories – Melina Mitchell

This story is from Melina, Jewelry Pricing Manager at National Pawn, she reflects upon Black History and what it means to her.  And, how she became a part of the National Pawn family.

“It’s black history month and I hope everyone takes some time to celebrate it in their own way. I celebrate by going out in my community and volunteering my time with my elders, the youth and supporting black businesses. If you asked me what black history means to me, I would speak of my ancestors and the path they paved for us today.  Black History is also a time to reflect, celebrate, and give recognition of our contributions to society! I grew up watching my family work very hard at their respective jobs, with honor and dedication.  I thank them for instilling a great work ethic in me as an adult. Without knowing what path I would take, after school my dad who had worked some part time security for the company suggested I apply to work for a man named Bob Moulton at National Pawn located on Roxboro Road in Durham. Unbeknownst to me that would lead me to a 20+ year career at National Pawn. I thank the company for its recognition of Black History. My goal is to always give my best in whatever I do.  Whether it’s being a positive impact at work, a matriarch in my family, or a contributor to my community.”

CBS 17: Post-holiday season brings spike to Pawn Shops

The holiday season coupled with the beginning of a new year means lots of giving and receiving gifts. That also means pawn shops see a spike in business as they become the perfect place to buy gifts or even get rid of them after the New Year.

“I used to call it the bargain shopper’s paradise,” said Bob Moulton, the President of National Pawn in Raleigh.

And that’s what it is — a shop where you can find anything from TVs to musical instruments or even engagement rings.

“That’s really where our deals are, the jewelry, our jewelry is probably 20%, 25% of the jewelry store [prices], so a $1,000 ring at the jewelry store would probably be about $250, $300 here,” Moulton said.

National Pawn is a hotspot for holiday shoppers even into the new year.

“We’ve always kind of seen that, people turning old things to cash and reusing it, or regifting things they have as well,” Moulton said.

Layaway for Love!

Here at National Pawn, we believe that our layaway program is the best in the world. That’s why we call it the World’s Greatest Layaway throughout the year. During our annual ‘Layaway for Love’ event, it’s even easier to take advantage of the benefits of layaway with only 5% down! We invite you to stop by one of our locations to learn more and let’s get your layaway started!

Top Seven Reasons North Carolina Customers Love National Pawn’s Layaway Program: 

  1. There are no fees or costs. National Pawn offers our customers the convenience of paying for their purchases over time at no charge. There’s never a storage fee, interest, or restocking fee. 
  2. Layaway allows customers to keep their items securely stored while they’re paying it off, which is convenient if it’s a gift that might otherwise be discovered by the recipient. 
  3. Layaway empowers our customers to purchase more expensive items, including fine jewelry, designer watches, and luxury handbags, rather than just what they can afford today.
  4. There are no layaway limits, so you can make payments and get things out when you want to.
  5. When you find something unique or desirable, you don’t have to save the money and hope it is still there; just put it into layaway! 
  6. If you change your mind or find something else you’d prefer, we’re happy to switch it out for you or give you your money back. 
  7. When you buy an item via layaway at National Pawn, you get the promise that we will buy the item back from you or pawn it for half of what you paid for it in the future. 

Instead of relying on a random search for ‘best pawnshop near me’, customers in Burlington, Charlotte, Durham, Gastonia, Greensboro, Hope Mills, Concord, Raleigh, Wilmington, or Winston-Salem, North Carolina can simply use our convenient store locator at www.nationalpawnshops.com to find the National Pawn location nearest them. We invite you to stop by today and take advantage of the World’s Greatest Layaway Program, which is the safest, least expensive way to pay for your purchases over time. 

We Give Thanks for the Gift of Music With Donations to Local Students

National Pawn has a longstanding tradition of supporting youth music programs in every county where a store is located. For the first time in three years, they are back – inspiring the next generation of musicians.

Last week, National Pawn gathered with students and faculty at East Millbrook Magnet Middle School in Raleigh and Neal Magnet Middle School in Durham to present over 100 instruments, computers, and a $2000 cash donation to each school’s band program. CEO Bob Moulton has always sought to give back to the communities his stores serve and, notably, to support music education due to his own experiences growing up.

“I think music and band give children something positive to do. There are a lot of kids who can’t afford to be in the band, and this will hopefully allow anyone who wants to participate the opportunity to do so,” Moulton said.

With a passion for music since he was a child, Moulton found it challenging to join the school band due to the financial strains on his family. When his mother found a used trumpet in a yard sale, Moulton was able to live out his musical dreams by joining the band at Neal Middle School in Durham. Now a successful business owner, Moulton wants to ensure that every child interested in joining a school music program can pursue those opportunities.

It came full circle as Moulton spoke on Friday to the students at Neal. “My memories are of the fun that I had in the band. Later in life, I realize you learn much more than how to read music or play an instrument. You develop a sense of self and collaboration,” said Moulton.

In addition to Wake and Durham Counties, National Pawn plans to present musical instruments to New Hanover County schools in the spring.

Sweet music: National Pawn donates instruments to Millbrook Magnet Middle School band

See full story at cbs17.com: 

Raleigh, NC (WNCN) — For the first time in three years National Pawn is back — and continuing to help the next generation of musicians.

Monday, employees of the company gathered in the East Millbrook Magnet Middle school auditorium with the school’s band to receive generous donations. 

National Pawn’s president Bob Moulton, among others from the company, donated more than 100 musical instruments, computers, and a monetary gift of $2,000 to the school’s band program. 

“They realize how important music is to them and they were fantastic,” Moulton said as students played a number of songs. 

Instruments donated by National Pawn (Darran Todd / CBS 17)

It’s the sense of comradery and family that makes National Pawn want to give back, Moulton said. ” I think it gives children something positive to do. There are a lot of kids who can’t afford to be in the band and this will allow, maybe, one person to keep them off of drugs, off the streets, or maybe out of gangs or just bad influences,” Moulton said.Students and staff cheered with excitement as the curtains were pulled back revealing the donations. “Music has been an outlook for these children, especially through the pain and trauma of COVID, and how to come together through artistry and to better ourselves and better our lives,” Francesco Erice, the school’s band director, said. And for students like Mason Gaynor, it’s super special. He told CBS 17 he’d been in the band for years and got the inspiration from his mom, who, he says, can’t live without music. “It feels good because if you were to break your instrument and you had to get a new one, your parents would have to pay for it — the school will already give you one,” Gaynor said. “It’s extremely important to make sure every child gets a fair and equal opportunity to enrich their lives through music,” Erice said.This is just the beginning of their stops. Friday, National Pawn will visit Neal Magnet Middle School in Durham. See full story at cbs17.com

Eco-Friendly Shopping In North Carolina

Shop pre-owned at a National Pawn

Choosing to shop secondhand has a massive impact on the environment by simply cutting down on producing new products. Pawn shops are very sustainable because most of their merchandise was bought from someone who did not want the item anymore. Pre-owned electronics will still meet your needs and cost less – keeping them out of landfills. Buying pre-loved handbags, shoes, and belts brings new life to the items and gives them more time to be enjoyed.  

Avoid Greenwashing

Greenwashing is a practice made by companies to make it seem sustainable, but they really are not. They will use vague, outdated, and sometimes false data to trick the consumers into thinking that they care about the environment and are sustainable when they are not. By contrast, pawnshops specialize in pre-owned merchandise and have for thousands of years! 

Take care of your items and make sure they have a second life

Adhering to proper care instructions for your luxury items is vital to shopping sustainably. The better care you take of your items, the longer you can enjoy your items. If you take care of your bag, shoes, belt, or other luxury item and want to purchase something different, you can sell it to a Pawn Shop and continue the product’s life cycle. The better condition your item is in, the more valuable the item will be on the resale side. Same with electronics. This will give you an even better opportunity to purchase something new to you and allow someone else to bring new life to a preowned product. 

Utilize these tips to stay eco-friendly and fabulous! Stop into any of our locations and let us help you shop sustainably.